I'm from the team here at AlertPay. We have just begun an Online Community Support Team that replies to customer concerns & questions on http://www.facebook.com/alertpay?ref=ts&sk=wall#!/alertpay, Twitter (http://twitter.com/alertpayinc & http://twitter.com/AskAlertPay) and in Internet Forums such as Digital Point. We are trying to offer our clients the very best customer service possible, and we look forward to helping you out over a variety of mediums.
If you have general queries about your AlertPay account we suggest you post on the forum. We will be trying to help you out but many of your peers can usually offer insightful advice as well. If you do have individual questions that are account specific you can direct message me, call us at 1-514-748-5774 or submit a support ticket through our web site (https://helpdesk.alertpay.com/index.php?_m=tickets&_a=submit). Any way you get your questions to us, we'll be more than happy to help! As always we would advise you not to post any personally sensitive information to the forums, which can put the security of your account at risk.
You can also "Like" us on Facebook & "Follow" us on Twitter for regular updates on our services, helpful tips and support inquiries!
i sugest 2 years ago to import live support,but nothing for know??
I have problem with my AlertPay account, my account status has been temporary hold but i did not know why. Can you help me resolve it?
My AlertPay account: email@example.com
I have verified credit card which was fine, but now Alertpay have stopped allowing CCs for payments, only bank transfers. Why is this?
This makes it very difficult to pay vendors immediately as a bank transfer takes days.
Some people say that they can use credit cards, so are there different rules for different countries?
Is there some security problem/risk?
When can I use Credit card again? This ban really is a nuisance.