For those of you whose dispute was challenged by Stormpay :
If you have a valid dispute with them, that is, you are only attempting to get your money back from a program that you made no profit from, then take the following advice:
Listen, SP will challenge your disputes. It is pretty much an automatic (SP's hope is that you will just give-up at their first contestment). But their contestment is only one step in a series of steps within the dispute process. Visa, Mastercard, and your bank, are very familiar with the process. Here is the process:
Dispute Steps (Summary Handout)
The High Level Steps in the Dispute Process:
1) The Cardholder/Bank Account Holder reports the dispute. 2) The Dispute Analyst reviews the request and either places the charge in Dispute, or denies the request. If the dispute seems valid and is under the write-off limit, the Dispute Analyst has permission to write it off. 3) N/A 4) N/A 5) A Chargeback is requested by the Dispute Analyst (a "Provisional Credit" is issued in the mean time. 6) The Merchant can request a Representment if they disagree with the Chargeback. If they agree with the Chargeback, they issue the credit. This is where you are at right now, bietddiveddau. A Representment is when the money is taken back.
bietddiveddau, your job now is to get your Dispute Analyst to do a "Second Chargeback" (see how to do this below).
7) The Dispute Analyst can request a Second Chargeback if they still don�€™t agree with the charge. 8) The Merchant can request Prearbitration if they still don�€™t agree with the charge. 9) If the Dispute Analyst has enough documentation and facts, they will disagree with the prearbitration. 10) The Merchant decides whether or not to enter into Arbitration. This costs filing fees ($150) and technical fees ($100 per technicality).
Okay. So with me, SP already contested my dispute and has requested a "Representment". You have to be ready to convince your Dispute Analyst to do a Second Chargeback. You do this by submitting extra, and more concise information on what SP did, and didn't do.
As part of that information inform your Dispute Analyst the following:
[color=#000000]Dear Ms/Mr.surname here (Dispute Representative/Analyst): Since a Representment by the merchant has been initiated, if necessary, and upon your concurrence, it is my desire that a Second Chargeback be done. Ultimately, I am willing to wait as long a takes, even if the merchant chooses Prearbitartion and on through to the Arbitration phase where a neutral third party will hear facts from both sides.
*Accordining to the SEC's Kelly Bowers (Click Here) SP continues to hold your funds today, and, the latest March 27th "Civil Minutes" Order reinstated your right to file a dispute under applicable laws and regulations, including without limitation, the Electronic Funds Transfer Act, Federal Reserve Regulation E, the Truth in Lending Act and Regulation Z, and applicable ACH rules, including the NACHA Rules and Federal Reserve Bank Operating Circular 4. My filed dispute with Stormpay.com is based on a breach of these applicable laws.
Always remember the basis for your dispute, and, at all times, keep that basis foremost in the mind of the Dispute Analyst. Don't get lost in the details. Here is the concise basis of your dispute (not necessarily in this order):
1)"Services Not Rendered": Failure to deliver service agreed upon.
Example: You "authorized": $1 to SP - SP to 3rd party (same $1) - 3rd party to SP (same $1) (It was at this point where SP interfered with the return of, and intercepted that same $1). - SP to you.
2)Money Transmitter License: Was conducting business in your state (country?) illegally, and in violation of their 2003 Cease & Desist Order.
3)"Unauthorized Use":Applicable Laws i.e. Regulation E: Interfered and intercepted your money.
4)Deceptive Practice: Stormpay & NetIBA (and, may be considered fraud).
For whatever reason you give to the Dispute Analyst, s/he has to in turn, match that reason up to a certain code. One of the four reasons given above should match one of her/his codes.
When or if your "Provisional Credit" is taken back, say to the Dispute Analyst, "Doesn't any of your codes match any of the four bases for my dispute?
BTW, so you get an idea of the dispute time frame, here it is:
[font=Comic Sans Ms]Chargebacks
Visa (U.S.) / MasterCard (U.S.) 118 Days for Issuer to Key in Chargeback 45 Days for Merchant to Contest Chargeback 45 Days for Issuer to Key in Second Chargeback 45 Days for Merchant to File Arbitration
Visa (Foreign) 118 Days for Issuer to Key in Chargeback 60 Days for Merchant to Contest Chargeback 60 Days for Issuer to Key in Second Chargeback 75 Days for Merchant to File Arbitration
MasterCard (Foreign) 118 Days for Issuer to Key in Chargeback 45 Days for Merchant to Contest Chargeback 45 Days for Issuer to Key in Second Chargeback 60 Days for Merchant to File Arbitration
Click Here to see a more in-depth explanation on the Dispute Process.
Report back to us and tell us how it went.
OddsNPots
Apr 6 2006, 05:37 PM
check ur private msg and email
surf28
Apr 6 2006, 07:19 PM
Excellence Job. Bravo!!
bietddiveddau
Apr 6 2006, 07:29 PM
thank you for helping .. helper well at the moment im waiting til the 5th day which i will really know how much they'll redebit my account. Thank you alot tho!!! you'll be blessed
thank you for helping .. helper well at the moment im waiting til the 5th day which i will really know how much they'll redebit my account. Thank you alot tho!!! you'll be blessed
You're welcome!
harrypotterm1224
Apr 10 2006, 05:07 PM
Good help .
Thanks alot.
I dont need chargebacks, lol.
They have given my my money through checks, which all went through.
They have given my my money through checks, which all went through.
Why do you want to do a chargeback?
Isn't it against their rules?
Thanks, and take care. Regards, HP Matt
sTILL waiting to see yr check...HP...commo...go get a life instead of defending these thieves...What against their rules...TOS...they changed their TOS like underwear...
Please do let me insult yr intelligence. Chargeback is completely legal...look at the minute order dated 27 march 2006 by Judge Mallena. And indeed, thousands of chargeback are permanent...
If u cannot distinguish between black and white...moral and immoral...& just because u claimed u get back yr fxxxking check..what abt others who were cheated...
DAC PLAYBOY
Apr 10 2006, 07:56 PM
yeah chargeback is awesome!!!! **** stormpay! scampay pornpay
Harry325
Apr 11 2006, 03:02 AM
Can I have some document to file a chargeback against stormpay? email: tuan325@yahoo.com
DAC PLAYBOY
Apr 11 2006, 07:27 AM
thanks helpers1 ))))))) many thanks
headystuff
Apr 11 2006, 12:18 PM
Thanks so much, Helper1. You did a lot of work. My paperwork goes out today.
Can I have some document to file a chargeback against stormpay? email: tuan325@yahoo.com
Sent it out to you, Harry325.
Take care!
robdog881
Apr 12 2006, 11:42 AM
I have already submitted my paper work for my second charge back last friday. I called MBNA today and I was told that my dispute was submitted and now there is nothing to do but wait to see if scampay will respond back within 45 days. If they do not respond back i will get my money credit back. But wat happens if they do respond? Is this how a second charge back works? They dont issue provisional credit for the second charge back.
louisli67
Apr 12 2006, 11:53 AM
could u send me some docs for me to file for 2nd chargeback? louisli67@yahoo.com
thanks
Harry325
Apr 12 2006, 03:17 PM
Thank you for your help, Helper1! Excellent work. You must have a hard work there. Thanks again!
DAC PLAYBOY
Apr 14 2006, 02:59 AM
keep sticking with helper1.. he will help u thru........
dmc99999
Apr 16 2006, 02:47 PM
can anyone please help? I have to send my second chargeback/dispute against Stormpay tomorrow (April 17th) and I want this one to stick! I am new to this forum and cannot PM. email to thanks to anyone!!!
I have to send 2nd dispute by end of this week, sent email address to you via PM.
Hope you can send it to me too.
Anyone else have it that can send it to me?
Mine is due Thur.
Student
Apr 17 2006, 09:19 AM
Has anyone tried getting an extension of time to further the dispute?
doesn't make cense, I send 1 page explaining my dispute and SP had 45 days to reply. SP sends me around 30 pages for their dispute and I have 1 week to dispute theirs.
surfwatcher
Apr 18 2006, 05:22 AM
Thanks Helper1. This is very good info. I just received reversal of my chargeback from my bank. I will initiate the second chargeback. SP use the user agreement and transaction record as a dispute to my first chargeback. What a lame excuse.
Can you send some document to file the chargeback against scampay? Pls send to tlcy@yahoo.com
Thks.
rainforest
Apr 19 2006, 07:12 AM
Hello helper1, i received the dispute from SP. Can send the documents to my email account. Thanks
wow nice thread, I thought I just lost my money AGAIN until I saw this thread.
could you forward me the documents u are sending also.
bsermons@gmail.com
Thanks for all the help.
Hello Guys,
Read & click-on the blue lettering below....all the docs are there. Let me know if you have any problems getting the docs, and I'll make sure you get them one way or another.
Read & click-on the blue lettering below....all the docs are there. Let me know if you have any problems getting the docs, and I'll make sure you get them one way or another.
Take care!
QUOTE
Group Not Found
There is no group called stormpaysucks. Please make sure you typed the web address correctly. If you have done so, the group may no longer exist. You may also search or browse for groups on the Yahoo! Groups Home Page.
dada12
Apr 21 2006, 03:45 AM
helper1
may god be with you
about response to stormsucks response - could you please forward me the documents u are sending also.
nuno12@hotmail.co.il
Thanks for all the help.
Helper1
Apr 21 2006, 09:56 AM
"Dada12", "Sanguoku3", "Egwin", and everyone else:
We changed the name of the group page to: "StormpayIllegality". I apologize for the bad link in my signature (the blue font wording at the bottom of my posts). It works now.
Just click on the link & sign-up. There, you will have access to the docs and my email address, should you have any questions.
For those of you who joined the group prior to the name change, if you bookmarked the old page, then it will be a bad link. Just click-on my signature link again, and it will take you to the right place. Then, you can bookmark it again.
All the best.
egwin
Apr 21 2006, 03:45 PM
Thanks Helper1 ... I got the docs!
Does anyone know if Stormpay created Chargebacks for Charis Johnson, or for that matter when I received my account history in the mail, a whole host of other companies that i am sure did not do chargebacks from me. I am currently suspended from my SP account, but to my suprise I have a positive balance after about 10 chargebacks from random people, but I cannot get to the money.
Has this happened to anyone else, and what I can I do to have stormpay re-open my account so that I can see my transactions, or how can I use this in my favor?
"Dada12", "Sanguoku3", "Egwin", and everyone else:
We changed the name of the group page to: "StormpayIllegality". I apologize for the bad link in my signature (the blue font wording at the bottom of my posts). It works now.
Just click on the link & sign-up. There, you will have access to the docs and my email address, should you have any questions.
For those of you who joined the group prior to the name change, if you bookmarked the old page, then it will be a bad link. Just click-on my signature link again, and it will take you to the right place. Then, you can bookmark it again. All the best.
downline
Apr 22 2006, 06:07 AM
Don't take this the wrong way, I am not a fan of Stormpay but when it comes to chargebacks I have a question.
But first let me show you my logic so you can agree or disagree.
1. You fund a payment processor account with a credit card. 2. You use those funds to purchase advertising at your favorite autosurf site (or any other MLM, surf, or money making site.) 3. The surf site gives you your advertising. Whether you use it or not is not really an issue because the surf site or other ad based money making site probably comes with a no refund policy. 4. Chances are the Surf/MLM/ etc site doesn't actually guarantee you will earn any money.
So you paid for advertising and received it but didn't earn any income.
Forget about Stormpay for a second and explain why the above sentence is justification for a chargeback?
To me it sounds like you put money down at a blackjack table and lost, then you are asking the casino for your money back because you did not profit.
I am most likely wrong but I am having trouble understanding, unless of course the Stormpay chargeback war is strictly waged as a vendetta, regardless of the ads (product/service) that were received.
Of course all of the above assumes that companies like 12dp actually give you something when you pay them. Not being a member I cannot say for sure.
Don't take this the wrong way, I am not a fan of Stormpay but when it comes to chargebacks I have a question.
But first let me show you my logic so you can agree or disagree.
1. You fund a payment processor account with a credit card. 2. You use those funds to purchase advertising at your favorite autosurf site (or any other MLM, surf, or money making site.) 3. The surf site gives you your advertising. Whether you use it or not is not really an issue because the surf site or other ad based money making site probably comes with a no refund policy. 4. Chances are the Surf/MLM/ etc site doesn't actually guarantee you will earn any money.
So you paid for advertising and received it but didn't earn any income.
Forget about Stormpay for a second and explain why the above sentence is justification for a chargeback?
To me it sounds like you put money down at a blackjack table and lost, then you are asking the casino for your money back because you did not profit.
I am most likely wrong but I am having trouble understanding, unless of course the Stormpay chargeback war is strictly waged as a vendetta, regardless of the ads (product/service) that were received.
Of course all of the above assumes that companies like 12dp actually give you something when you pay them. Not being a member I cannot say for sure.
I felt the same way as you before Stormpay, I never justified doing chargebacks on any gamble/investments I've made in the past.
However, chargebacks against stormpay is very justifiable. They failed to act legally as a money tranmitter sevice, which I entrusted them to do for me.
Helper1
May 18 2006, 07:02 PM
Good to see everyone's dispute progressing.
All the best to you.
ewil1337
May 22 2006, 12:06 AM
Helper1 - I can't see the docs in your signature (it wants me to sign up for some yahoo thing..), and I'd really like to get those documents, can you send them to freeipod@team-nin.com please? (it's a 'junk mail' black hole, but I check it every other day for relevant emails).
Quick story on my chargeback background, I put in over $1k the last week of January, after 2 1/2 months of successfully using 12dailypro, and then SP locked 'em down the very next day (just my luck..). Due to all the problems that happened, and my 'faith' in 12dp fixing the problems, I didn't file any chargebacks until late March, early April - when I found out that Visa/MC had reversed the feds order of 'no chargebacks' 8), and I managed to re-acquire my funds (I had used a debit card hooked with my local bank).
The day after the funds were transferred back into my bank account (knowing what SP was going to do), I withdrew all my money and closed the bank account, then opened a new account at another bank entirely. About a week and a half ago I got a packet in the mail from my old bank with about 70 pages in it, all pertaining to them simply saying, "SP says you owe them money, and have refuted the chargeback. Come pay us at your earliest convenience please".
Honestly I had half a mind to ignore them, but I knew it had to be handled, so I came across this page while suring the net and found the information you did post publicly to be extremely informative, then I read how well your documents are assisting (and have assisted) other people, so I am hoping that I can get rid of this problem with what your documents show.
BTW on another note (I haven't browsed the forums here yet, so don't know if it's even posted) but SP is no longer an online payment processor (the renewal on their license was refused! That's why they are only an auction site now .), so do they LEGALLY have a claim to any 'back money', considering they can't even process it anymore?
Was just wondering if that could (or is) a major thing to point out to these banks/CC companies now...
bri2006
May 23 2006, 10:12 PM
errr, you have to sign in that Yahoo Group to get Helper1 documents. They are in the left bar --> FILES
Helper1 is very busy, he provided all the things you may need there. Just sign in and get them by yourself.
1. Get your Yahoo ID at www.yahoo.com 2. Sign in the group by clicking Helper1 signature 3. Click FILES on the left bar 4. You may found all of them there.
Takecare.
DDinTV
May 25 2006, 03:18 PM
Unfortunately, the documentation that I need to pursue a second chargeback is contained within my Stormpay account records, which I cannot access because my account is suspended. Yes, I know that I should have printed them out before the first chargeback, but hinesight is 20/20.
So the question is.....
Do I have a right to request my account history from Stormpay, and are they obligated to provide me with such information. Or, can they just tell me to go take a flying leap?
ewil1337
May 25 2006, 03:42 PM
Eh, why isn't the credibility PDF file opening? It keeps saying file is damaged and could not be repaired...
Or am I just the lucky one who can't view it? :-/
Denmark
May 26 2006, 06:20 AM
To helper1: Can you help my to get some money back from stormpay.. I have a acount with at saldo before cange back at 890 $.. Help me and you get some of the money...
tommy@stenderup-krogager.dk
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.