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mkosung
Did you guys know that Stormpay telephone is no longer in service?

I tried calling to ask them why my ticket has not been answered for the past 7 days. This is really strange

Phone: 931-647-8750

Anyone tried calling the number and get the same result?
Mark2638
QUOTE(mkosung @ Mar 7 2006, 12:06 AM) [snapback]1466216[/snapback]

Did you guys know that Stormpay telephone is no longer in service?

I tried calling to ask them why my ticket has not been answered for the past 7 days. This is really strange

Phone: 931-647-8750

Anyone tried calling the number and get the same result?


I get their electronic call director when I call that number. I called right before I posted this.
Stormymember
What would you do if you were a Thief and a Crook?
You would do the same thing right! censored2.gif
dutchess34743
Anyone that still has faith in stormpay really needs to take stock of the situation. The forum has been down for days, can't reach scampay by phone, support tickets and/or claims go unanswered, accounts being suspended, accounts basically zero'd out, BUT their site is still collecting money, what does it take to convince people that scampay is NOT to be trusted?

I would think that this alone would be enough to get people at least questioning the goings on with scampay, but I guess some people just won't ever get it.
mkosung
stormpay did a reversal transaction on my credit card and has been pending since 2nd feb. does this mean my money is gone?? this reversal was suppose to be a refund. they said it should normally take only 10 business days..then they said may take up to 30 days..

well those numbers are up and it is more than 30 days now..and yet no reversal done on my cc. what is wrong with stormpay. it is getting ridiculous. furious.gif
dollarbee
I am really really sorry to hear that and I can't farkin wait for the censored2.gif S. O. B to be punished accordingly 4.gif
Mark2638
Please do not take my comment about their phone lines being up as an endorsement by me of their suitability for any purpose. I will never transfer any of my money through them ever again. Their actions and smokescreens in this ongoing issue with chargebacks initiated by them and accounts closings have proven to me that their word is simple bovine fecal matter.



sameh_todary
Hi,
I also have 2 tickets more than week and not answered

They put my account as SUSPENDED and nothing wrong with my account
The only thing I know is that I requested a check of the last money left in my account 99$ after this
killed me with their CHARGEBACKS for 12Daily and I don't know , they took the money from US and gave it to whom as I've never heard of someone of us GOT A REFUND ??

furious.gif

Wisconsin26
i just called sp and left them a message asking them why we haven't heard from any of them in weeks... why our support tickets are not being answered.. i'v also brought up why the forum is always down why people are not seeing parts on thier page.. i also asked them to inform us members on whats actually going on with this site some of us would like to know including me.. I did use a cell phone to make this call and no names were given to them.
So thier phone isn't out of order it does work i would suggest you call wait and then leave a message.. I don't know if they care to hear us or not but i think the more people that call then maybe just maybe they might start doing something... Thier are no open promises but i've said this once and i will say it again this is the WROST SITE I HAVE BEEN AT......not to mention the WROST support EVER!!!! oppps i forgot to tell them that...
Mrlinux
QUOTE(Wisconsin26 @ Mar 7 2006, 04:54 PM) [snapback]1477621[/snapback]

i just called sp and left them a message asking them why we haven't heard from any of them in weeks... why our support tickets are not being answered.. i'v also brought up why the forum is always down why people are not seeing parts on thier page.. i also asked them to inform us members on whats actually going on with this site some of us would like to know including me.. I did use a cell phone to make this call and no names were given to them.
So thier phone isn't out of order it does work i would suggest you call wait and then leave a message.. I don't know if they care to hear us or not but i think the more people that call then maybe just maybe they might start doing something... Thier are no open promises but i've said this once and i will say it again this is the WROST SITE I HAVE BEEN AT......not to mention the WROST support EVER!!!! oppps i forgot to tell them that...


and tell them from me to censored2.gif ooopsss censored2.gif in their oooopsss censored2.gif oooppss censored2.gif

rofl4.gif
Wisconsin26
QUOTE(Mrlinux @ Mar 7 2006, 07:39 PM) [snapback]1478001[/snapback]

and tell them from me to censored2.gif ooopsss censored2.gif in their oooopsss censored2.gif oooppss censored2.gif

rofl4.gif

no way you tell them.... lol I am pretty sure they could tell that i was pretty upset with them.. This whole deal is a bunch of BS and i think they need to get thier act togather... like TODAY.... wanna hear something funny when i called they said all the lines were busy because they are helping custumers that is the same message i got a month ago.. what losers!
carion
LOL!!!!! i wouldnt expect a surprise if i were you biggrin.gif
bdmouse
the ones who got their accounts closed are the lucky ones....I closed my account when they charged back and my account was at 0 a month ago and I thought that I was out of it but then two weeks ago I got an email from them and I went to the site and tried to login and the account is now active but suspended....I can't of course get any answer from them as to why they opened a closed account and suspended it.
wela00000
i called they said all the lines were busy
dcavern
QUOTE(bdmouse @ Mar 13 2006, 01:54 PM) [snapback]1555556[/snapback]

the ones who got their accounts closed are the lucky ones....I closed my account when they charged back and my account was at 0 a month ago and I thought that I was out of it but then two weeks ago I got an email from them and I went to the site and tried to login and the account is now active but suspended....I can't of course get any answer from them as to why they opened a closed account and suspended it.


Same boat here but with a twist...I requested my account be terminated February 20th. My account was shown as terminated when I tried to log in on February 22.

On February 24, I completed the required documents with my CC company to initiate a dispute. On March 10th, I received correspondence from my CC company that they had indeed processed the transaction, with the clause that it was pending investigation.

Then on March 16th, I received the dreaded message from SP:

This is to inform you that the transaction below has resulted in a Charge Back.

StormPay, Inc. has received notification from your credit card company of a
chargeback regarding a recent funding made to your StormPay account. This action is
in violation of the terms and conditions of the StormPay User's Agreement and has
resulted in the suspension of your StormPay account.

Funny thing about this, they don't say anything about the fee. It's like the transfer fee they charged just went poof into thin air.

So I tried to log into my account and, lo and behold, it now says suspended instead of terminated.

My lawyer has mailed them and their ISP documents regarding violation of US spam laws. When I terminated my account, that revoked their right to maintain my e-mail address, and the permission to contact me. By doing so, and not providing a link to remove myself in theri e-mail, they violated the law.

Still haven't heard back on this, but I will do whatever I can to cause them as much trouble as possible.

Good luck to all.

PS,
I decided to take it one step farther and send SP a ticket just now:

---------------------------------------------------------------------------

Hello.

I requested my account be Terminated. Upon attempting to log in, I discovered this was the case as I was told upon entering my e-mail and password.

Now my account is showing as suspended.

When I requested my account be terminated, I revoked my permission for you to retain my information. As such, concent to communicate with me was terminated as well.

On March 16th, well after the date I requested termination of my account, I received an e-mail correspondence from you. This violates not only US spam law, first because you mailed to me after I had revoked consent, you did not include a link to allow for removal of my e-mail address.

In addition, you have retained my personal information on your system, even after my request to terminate my account. This is a violation of US privacy laws.

As a company, your standards of moral conduct leave a lot to be desired.

I do not ever expect to have my funds returned. You can blame the autosurf companies, but I blame you. Your lack of communication has only solidified this opinion, and your customer service is laughable.

Should the time ever come when you do feel obligated to return funds, or are so ordered by one of the many government agencies that are currently investigating your shady business practices, you can mail me a check.

Kevin Murie
(address deleted)
Amarillo, Texas 79101

Thank you,
Kevin Murie

They are pigs.
alexeow
QUOTE(mkosung @ Mar 7 2006, 11:22 PM) [snapback]1472212[/snapback]

stormpay did a reversal transaction on my credit card and has been pending since 2nd feb. does this mean my money is gone?? this reversal was suppose to be a refund. they said it should normally take only 10 business days..then they said may take up to 30 days..

well those numbers are up and it is more than 30 days now..and yet no reversal done on my cc. what is wrong with stormpay. it is getting ridiculous. furious.gif


Try to make a big complaint to your credit card company. I think they can settle this issue for you.
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