Hi Everyone,

I am new to this forum so, I am introducing myself as Felix Geoffroy (felixg)

I have a problem with my account that I will like some help with please.

I cannot get any help from the knowledge base as the answer to my

question isn`t there.The problem is, I deposited the exact amount of

$145.00 for a business package not knowing after the fee was taken

I was left with $138.10. Not enough to pay for a package, while I was

about to deposit more funds to make up the balance, my funds in my

dashboard disappeared from sight. On the 20/07/12 I sent a tickets to

helpdesk asking about this, but got no response until now and not a

satisfactory response at that, but they did give my a hint:"So you can

either fund your eWallet again, or Purchase a Package lower". I want

to purchase a package at the lower price but with $138.10 I can pay

for one or two packages at $55.00, how do I do this? Can someone

help me with this please?

Thank You

Regards

Felix

Hello and welcome to MMG!

You need to post this question in the program topic. We don't know what you are referring to, as there are thousands of different programs listed on this forum.

One of the other members of this program should be able to offer assistance. Good Luck!