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MoneyMakerGroup > Payment Processors & Currency Exchange > Payment Processors & E-Currencies > Payza (formerly AlertPay)


calixta
Hello all,

I received 3 payments in my alertpay account, from someone who owes me money. After that, I upgraded my buxjunction account with $200. And then suddenly, 2 or 3 days after that. I find some reversals in my alertpay account, one of them from buxjunction, and my account in that program is banned because of alertpay

they should have tell me about this with prior notice, they should have had the courtesy to tell me before doing such damage. They are so fast in reverse payments, why they arent so fast in giving a reasonable answer.

This is the email I received from alertpay:

QUOTE
This payment was reversed because the sender had unknowingly come into possession of fraudulent funds. Please note that the sender was not aware of this and they are not responsible for this situation. However, we ask that you stop shipment of any products or services you are providing as a result of this payment. We apologize for any inconveniences caused by this matter. For further assistance regarding this matter, please respond to this email directly.


Before this reversal, I spent $110 in buxjunction, not just this $200 they have taken away from me, so I need a fast explanation about what is going to happen with my funds, so I can have my buxjunction account back.

I need a fast response from alertpay, and I need my buxjunction account back in which I spent money, I have no fault for anything at all and this is extremely unfair.

calixta
Alertpay didn´t gave my money back.

I ´m suing the people involved in this for damages, and want to report this case as money laundering. I need an alertpay employee to tell me all the steps, and information about the guys involved on this
ChriszAlertPay
Hi Calixta,

If you have general queries about your AlertPay account we suggest you post on the forum.

If you do have individual questions that are account specific such as your situation you can call us at 1-514-748-5774 or submit a support ticket through our web site - https://helpdesk.alertpay.com

Any way you get your questions to us, we'll be more than happy to help! As always we would advise you not to post any personally sensitive information to the forums, which can put the security of your account at risk.

Thanks
Chris Z
AlertPay.com
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