Hello
Is there something wrong with Alertpay? I think site seems not supported anymore. I have make phone calls and it says the line is not in service. I send several tickets and there aren't any replies. It's about my activation. I still can't fund with credit cards and I upload the document 01/13/10.
I'm still not activated. Someone has the same problem?
thank you
Full Version: Account Activation
MoneyMakerGroup > Payment Processors & Currency Exchange > Payment Processors & E-Currencies > Payza (formerly AlertPay)
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This is on the AlertPay login page....
QUOTE Not getting through by phone? Business is booming and we're trying to keep up! Hi everyone, ** Our phone support number is correct, we're just a little overloaded. ** Many of you are trying to get through to us by phone to no avail. We understand that this is an issue for a lot of you because you are just dying to chat with one of our awesome Customer Support Specialists. And we want to chat with you too and help you accomplish what you need to get done. Because of the increasingly high volume of phone calls we receive in a day, many of you are left behind to wait on hold or to just get disconnected. We want to reassure you that we are hiring more people to take your phone calls and provide you with the assistance you need and deserve. So, please hang in there! What documents are you trying to get activated? You only need to send documents if you want to verify your account but you are not REQUIRED to do that. You can open the account online and adding a credit card is instant, you don't need documents for that either. QUOTE (dittoteam @ Feb 6 2010, 11:16 PM)  This is on the AlertPay login page.... What documents are you trying to get activated? You only need to send documents if you want to verify your account but you are not REQUIRED to do that. You can open the account online and adding a credit card is instant, you don't need documents for that either. I uploaded the documents like needed: phone bill, country ID. I add a credit card, that worked, but can only withdraw. I can't deposit. I think I can only deposit if I'm verified, but that still didn't happend QUOTE (tuvix007 @ Feb 7 2010, 06:03 AM) I uploaded the documents like needed: phone bill, country ID. I add a credit card, that worked, but can only withdraw. I can't deposit. I think I can only deposit if I'm verified, but that still didn't happend You can deposit money to fund your AP account by bank wire whether you are verified or not. You cannot fund your account using a credit card whether you are verified or not. You can only use a credit card to charge purchases. When you go to purchase a product or service you have the option to use available funds in your account or to use your credit card or both. Lets say you wanted to transfer $100 to Genius Funds which I see in your signature. If you had no funds in your AP account you could use your credit card on file. If you had $50 in your AP account you could use that and charge the additional $50 to your credit card.
it takes week or 2 weeks , i have activted my AP , it took 10 days
QUOTE (tuvix007 @ Feb 3 2010, 09:43 AM) Hello Is there something wrong with Alertpay? I think site seems not supported anymore. I have make phone calls and it says the line is not in service. I send several tickets and there aren't any replies. It's about my activation. I still can't fund with credit cards and I upload the document 01/13/10. I'm still not activated. Someone has the same problem? thank you You cannot use your credit card to put funds in your AP account. The only way you can fund your account is through your bank account. Even if your account is verified you will NOT be able to fund your account with your credit card. QUOTE (dittoteam @ Feb 6 2010, 03:16 PM) This is on the AlertPay login page.... What documents are you trying to get activated? You only need to send documents if you want to verify your account but you are not REQUIRED to do that. You can open the account online and adding a credit card is instant, you don't need documents for that either. You'd better activated your AP account before fund your account,AP has limit withdraw or payment if your account isn't activated. |
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