I have some issue with AlertPay and their support didn't answer my emails at all. I hope to bring this to AlertPay staff attention.

I requested a cheque and it's pending for 8 business days already though in FAQ it says the cheques are dispatched within 1-2 business days. What's wrong with AlertPay these days? At least they could answer my support tickets which they didn't. How can they compete with others if they can't answer simple questions and break their own ToS without even explaining why they are doing so?

P.S. The issue has been resolved finally. Thanks!