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koko224
Sep 22 2005, 12:17 PM
Has anybody had to contact Egold to get a new passphrase?

My computer decided to have a mind of it's own today and stop working 4.gif

All my passwords are kept in roboform which means that i have no idea what my passphrase is for my egold account. Ive just contacted egold for them to send me a temporary passphrase, but i was wondering if anybody else has been in this situation and wether egold responds to this at all, as all im hearing is egold has virtually no customer service. I hope i can access my account again.

If only i could remeber that censored2.gif password doh.gif


koko
Viperguy
Sep 22 2005, 02:07 PM
QUOTE(koko224 @ Sep 22 2005, 12:17 PM)
Has anybody had to contact Egold to get a new passphrase?

My computer decided to have a mind of it's own today and stop working  4.gif

All my passwords are kept in roboform which means that i have no idea what my passphrase is for my egold account.  Ive just contacted egold for them to send me a temporary passphrase, but i was wondering if anybody else has been in this situation and wether egold responds to this at all, as all im hearing is egold has virtually no customer service.  I hope i can access my account again.

If only i could remeber that  censored2.gif  password    doh.gif
koko
[right][snapback]455505[/snapback][/right]


No idea.
Probably e-gold support will be helpless, as always.
That's why taking note of your password on a paper and keeping it in a safe place is a useful.

QUOTE(sexy_girl_eg @ Sep 22 2005, 01:06 PM)
hi plz i need help i cant use this forum can we talk on msn mishmishaaaaa@hotmail.com
[right][snapback]455600[/snapback][/right]


Completely off topic and nonsense.
Make your own topic and give people more info of what you want.
moneyman
Sep 22 2005, 02:49 PM
QUOTE(koko224 @ Sep 22 2005, 09:17 PM)
Has anybody had to contact Egold to get a new passphrase?

My computer decided to have a mind of it's own today and stop working  4.gif

All my passwords are kept in roboform which means that i have no idea what my passphrase is for my egold account.  Ive just contacted egold for them to send me a temporary passphrase, but i was wondering if anybody else has been in this situation and wether egold responds to this at all, as all im hearing is egold has virtually no customer service.  I hope i can access my account again.

If only i could remeber that  censored2.gif  password    doh.gif
koko
[right][snapback]455505[/snapback][/right]


I had the same problem twice wink.gif, so I guess I can be called an "expert" (LOL blush.gif ).
Egold support should respond to your request in no-time.
Normally they'll ask you if you want to get a letter with temporary passphrase (sent to your home address, it takes up to 8 days) or speak to them on the phone (they'll call you).

Hope that'll help smile.gif
soton
Sep 22 2005, 07:23 PM
i got a same problem long time ago , they called me and offered me a temp password^^
koko224
Sep 23 2005, 06:03 AM
Thanks for the advise i will just have to wait and see.


koko
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