I just got off the phone with EMO because my account was hacked into over the weekend. They made several charges on my credit card and then sent EMO's to another account and then to that person's E-gold account. Probably both of our accounts were hacked and they had also hacked his E-gold. Imagine my suprise when I got an email saying you have just sent an EMO for $1000. In total it was $1800.
By the way, I have all the protection on my computer and scan it daily.
He said that this has been happening a lot lately and they can't figure out why. If it is some special software or if it's info that some program admin has gotten. He said it has been happening to people that log in all the time and to people that haven't logged in for months.
Just wanted to let you guys know so you can change your passwords and be aware.
WTF
Sep 6 2005, 01:10 PM
Wow, sorry to hear that, grecia
Thanks for posting about it and hope you get your money back
jsully
Sep 6 2005, 01:10 PM
I wouldn't use EMO.
selina
Sep 6 2005, 03:24 PM
QUOTE(jsully @ Sep 6 2005, 02:10 PM)
I wouldn't use EMO. [right][snapback]424205[/snapback][/right]
Why not? Give reasons.
samantha
Sep 6 2005, 03:32 PM
Well thats disturbing..... I hope you get your money back grecia. Thanks for letting us know. I haven't used EMO as of yet, but I'll be changing my password.
nuk
Sep 6 2005, 05:54 PM
Interesting. My username/pass stopped working with EMO last week and my support request wasn't answered. I put in another one today and still haven't heard anything. No charges to anything but no response yet. Weird. NUK
pengie
Sep 6 2005, 06:02 PM
QUOTE(grecia @ Sep 7 2005, 04:55 AM)
I just got off the phone with EMO because my account was hacked into over the weekend. They made several charges on my credit card and then sent EMO's to another account and then to that person's E-gold account. Probably both of our accounts were hacked and they had also hacked his E-gold. Imagine my suprise when I got an email saying you have just sent an EMO for $1000. In total it was $1800.
By the way, I have all the protection on my computer and scan it daily.
He said that this has been happening a lot lately and they can't figure out why. If it is some special software or if it's info that some program admin has gotten. He said it has been happening to people that log in all the time and to people that haven't logged in for months.
Just wanted to let you guys know so you can change your passwords and be aware. [right][snapback]424180[/snapback][/right]
Sorry to hear that your account was hacked .
Just want to let your know that having all available types of protection and scanning daily will not help if it is a new virus/worm/trojan horse/keylogger etc. With all these hackers going around, what we can do is not to open any programs or files from emails and use unique passwords for each site we visit.
grecia
Sep 6 2005, 06:03 PM
QUOTE(nuk @ Sep 6 2005, 09:54 PM)
Interesting. My username/pass stopped working with EMO last week and my support request wasn't answered. I put in another one today and still haven't heard anything. No charges to anything but no response yet. Weird. NUK [right][snapback]424547[/snapback][/right]
Sounds like they deactivated your account, but it would be nice if they let you know about it. It sounded to me like they were investigating alot of accounts. I would call if I was you, because I've found they answer the phone more often than emails.
nuk
Sep 6 2005, 07:13 PM
QUOTE(pengie @ Sep 6 2005, 07:02 PM)
Sorry to hear that your account was hacked .
Just want to let your know that having all available types of protection and scanning daily will not help if it is a new virus/worm/trojan horse/keylogger etc. With all these hackers going around, what we can do is not to open any programs or files from emails and use unique passwords for each site we visit. [right][snapback]424561[/snapback][/right]
Actually, that's not exactly accurate. A good firewall(not Windows XP's either) will still save your butt even if all the anti-virus and anti-spyware miss it. That's assuming the hack originates from your own PC and it is not a hack directed at EMO's site itself. I'm not so sure if this wasn't a database attack on EMO and nothing to do with grecia's PC at this point. NUK
UNC
Sep 6 2005, 07:50 PM
I'd probably call them NUK...
They are excellent with phone support..
nuk
Sep 6 2005, 08:04 PM
QUOTE(Mistaken Identity @ Sep 6 2005, 08:50 PM)
I'd probably call them NUK...
They are excellent with phone support.. [right][snapback]424742[/snapback][/right]
Yeah, I'm calling in the morning to determine what is up. NUK
quartermoon
Sep 14 2005, 07:32 AM
I though I was the only one who had been through this.
I also got a call from EMO on Aug 29 that there had been an unauthorized attempt to transfer e-gold into my account from a "known scam IP" in Falls Church, VA. Even though I assured them that I had more security on my computer than the average person, I still had to jump through all the hoops to assure them that I didn't have a key-logging trojan on my computer. They gave me my account back. Fortunately this only took 24 hours.
While talking to them, I told them that due to the fact I am constantly travelling, I couldn't engage the "limited IP" security feature (which is what they were SURE I should do). Of course, the next weekend in Toronto I tried to access my account and was locked out. This time it took 2 days to get it back.
Even though the problem was resolved, I still left the conversation with the feeling that they were convinced it was my fault. A healthy amount of paranoia is a good thing, but good grief!
I wonder why they can't implement something like e-gold's PIN feature, that warns you of attempts to access your account from a different IP/browser. This works well for me, since I am generally aware of when I've changed networks!
Also, since the IP limit feature allows you to specify a range of IP addresses, wouldn't other customers of SBC DSL be able to access my account without any problem?
TheMobileHookup
Sep 14 2005, 07:56 AM
QUOTE(quartermoon @ Sep 14 2005, 11:32 AM)
I though I was the only one who had been through this.
I also got a call from EMO on Aug 29 that there had been an unauthorized attempt to transfer e-gold into my account from a "known scam IP" in Falls Church, VA. Even though I assured them that I had more security on my computer than the average person, I still had to jump through all the hoops to assure them that I didn't have a key-logging trojan on my computer. They gave me my account back. Fortunately this only took 24 hours.
While talking to them, I told them that due to the fact I am constantly travelling, I couldn't engage the "limited IP" security feature (which is what they were SURE I should do). Of course, the next weekend in Toronto I tried to access my account and was locked out. This time it took 2 days to get it back.
Even though the problem was resolved, I still left the conversation with the feeling that they were convinced it was my fault. A healthy amount of paranoia is a good thing, but good grief!
I wonder why they can't implement something like e-gold's PIN feature, that warns you of attempts to access your account from a different IP/browser. This works well for me, since I am generally aware of when I've changed networks!
Also, since the IP limit feature allows you to specify a range of IP addresses, wouldn't other customers of SBC DSL be able to access my account without any problem? [right][snapback]438615[/snapback][/right]
Would be rare for someone with the same IP to do that but it's possible...
I just got off the phone with them. They may add that email feature. That's the only good thing about e-gold
makingmoneyagain
Sep 14 2005, 02:04 PM
This is an interesting thread. Thanks for the info on emo.
Greg
grecia
Sep 14 2005, 02:06 PM
QUOTE(TheMobileHookup @ Sep 14 2005, 11:56 AM)
Would be rare for someone with the same IP to do that but it's possible...
I just got off the phone with them. They may add that email feature. That's the only good thing about e-gold [right][snapback]438669[/snapback][/right]
The email feature would be a good idea.
My bank reversed the charges and I received the money back in my account.
bzzt
Sep 18 2005, 09:21 PM
QUOTE(nuk @ Sep 7 2005, 10:54 AM)
Interesting. My username/pass stopped working with EMO last week and my support request wasn't answered. I put in another one today and still haven't heard anything. No charges to anything but no response yet. Weird. NUK [right][snapback]424547[/snapback][/right]
hey,Im facing the same problem too.Any response? I just called them twice today,but all gone to their voicemail.Its really weird.I never changed my password.still waiting from them
spaced
Sep 19 2005, 04:16 PM
people who can't login and complain or lose money and complain, which side are you on?
if you can't login, call emo and talk to someone. I've had problems here and there as well, if you call, they take care of you. From what I can tell they go above and beyond to try and make sure you don't get ripped off. I would prefer to have my account locked, than lose my money. If you get phished, which most people here probably were, then you are complaining about losing money and not being able to login... it seems like you can't have it both ways. I for one would rather have my account locked, than lose my money.
as for the comments about getting hacked, it is simply not reasonable to assume that your emo, and e-gold were "hacked" so it's pretty apparent that you foolishly replied to e-mails like these ones, which you should have known were forgeries.
I was told that they will be releasing the emo secure card very soon, and that should help, but only if you use it. Perhaps less time in the forums, and more time thinking before clicking would be a good bet.
Here are 2 e-mails I have seen recently, and i'll not exactly what is wrong with each --
makingmoneyagain
Sep 19 2005, 04:19 PM
Protect yourself on the internet.
Greg
spaced
Sep 19 2005, 04:21 PM
OK, so here is sample #1, here are points to bring up;
1. EMO does not sent HTML formatted e-mail 2. emo corp web site URL is http://www.emocorp.com not https://www.emocorrp.com 3. the SSL certificate was invalid for site listed below. 4. emo does not sent out details of IP addresses and account activity in e-mails, and certainly not in HEX.
ok, so you get the point on phishing e-mail # 1
<html><head> <title>emocorp=2ecom</title>
</head>
<body> Our security system has detected that there was unauthorized access to yo= ur account from IP 80=2e68=2e60=2e59 <br> which is not registered with your computer on your first registration=2e = We consider that third-party tried to get access to your account=2e <br><br> Please, confirm your details on <a href=3d"https://emocorrp=2ecom">https:= //emocorp=2ecom</a> and let us know if you are the real owner of the acco= unt=2e <br><br> IMPORTANT: Make sure you keep a record of your account in a safe place! W= e care about your security and we do our best to make it more secure=2e <br><br> <br> Thank you,=20 <br><br> EMO Corporation <br><br> NOTE: Do not reply to this e-mail=2e If you have questions please write <= br> to clientsecurity@emocorp=2ecom=2e </body></html>
--j8DH0BYt017431.1126630811/habu-u2--
spaced
Sep 19 2005, 04:25 PM
ok, sample #2
1. I think emo is US based, so their english is halfway near to be good 2. emo does not sent such "warning" messages, they make you call them (as you complain about) 3. attachment was a virus 4. user profile ( x ) what the heck is that
you get the point --
Warning Message: Your services near to be closed.
and one attachment with the virus i said yesterday.
Subject: Warning Message: Your services near to be closed.
Dear user (name),
It has come to our attention that your Emocorp User Profile ( x ) records are out of date. For further details see the attached document.
Thank you for using Emocorp! The Emocorp Support Team
+++ Attachment: No Virus (Clean) +++ Emocorp Antivirus - www.emocorp.com
b00ksa
Sep 19 2005, 04:30 PM
QUOTE(grecia @ Sep 15 2005, 07:06 AM)
The email feature would be a good idea.
My bank reversed the charges and I received the money back in my account. [right][snapback]439275[/snapback][/right]
so, if EMO alredy transfer the e-gold tot he hacker then they are the lost side that's the good side of credit card
Aussie Tony
Sep 19 2005, 04:51 PM
I had the same thing done to my account, however they did not get any money as my credit cards had not been verified.
I was told the problem occured because someone hacked into e-gold and got my EMO details from there ( including my password).
Have you used EMO to transfer money into e-gold too?
Tony
bzzt
Sep 19 2005, 04:53 PM
thanks guys for these infos.I just got an email from emo,and they asked me to call them.thank god.my account was compromised, from phishing e-mails and web site.
grecia
Sep 22 2005, 01:47 PM
QUOTE(spaced @ Sep 19 2005, 08:16 PM)
people who can't login and complain or lose money and complain, which side are you on?
if you can't login, call emo and talk to someone. I've had problems here and there as well, if you call, they take care of you. From what I can tell they go above and beyond to try and make sure you don't get ripped off. I would prefer to have my account locked, than lose my money. If you get phished, which most people here probably were, then you are complaining about losing money and not being able to login... it seems like you can't have it both ways. I for one would rather have my account locked, than lose my money.
as for the comments about getting hacked, it is simply not reasonable to assume that your emo, and e-gold were "hacked" so it's pretty apparent that you foolishly replied to e-mails like these ones, which you should have known were forgeries.
I was told that they will be releasing the emo secure card very soon, and that should help, but only if you use it. Perhaps less time in the forums, and more time thinking before clicking would be a good bet.
Here are 2 e-mails I have seen recently, and i'll not exactly what is wrong with each -- [right][snapback]449153[/snapback][/right]
FYI- I have never clicked on any links or replied to any phishing emails........
Maybe you should think before you make foolish comments.
I think EMO is great, I was just letting people know so they would be aware.
ItsMik
Jan 10 2006, 04:08 AM
anyone heard or know about EMO chargeback?
michie
Jan 13 2006, 05:52 AM
wow thanks spaced for the info
makingmoneyagain
Jan 13 2006, 06:26 AM
QUOTE(ItsMik @ Jan 10 2006, 07:08 AM) [snapback]819522[/snapback]
anyone heard or know about EMO chargeback?
EMO chargeback?
Greg
saskgui
Jan 13 2006, 07:49 AM
The question i would have for those that had their EMO account compromised is whether they employed the security card or not?
grecia
Jan 13 2006, 02:13 PM
QUOTE(saskgui @ Jan 13 2006, 10:49 AM) [snapback]844980[/snapback]
The question i would have for those that had their EMO account compromised is whether they employed the security card or not?
This happened before they had the secure card. I think it's much more secure now.
azwhoopin19
Jan 13 2006, 02:36 PM
I joined EMO, but i guess i'll stick to stormpay for now ive been reading too many negative complaints on emo
joeyou
Jan 13 2006, 02:43 PM
EMO secure card is the best security measure i've ever heard of there's no way hackers can hack your EMO account now as long as you print out your secure card and put it away
Jay
Jan 29 2006, 09:52 AM
Yes it is a great feature for EMO.
blazing_crow
Jan 30 2006, 07:59 AM
ya i like the secure features in EMO as well. I think is pretty unique and effective.
Winning1
Feb 1 2006, 09:53 AM
QUOTE(blazing_crow @ Jan 30 2006, 08:59 AM) [snapback]1035018[/snapback]
ya i like the secure features in EMO as well. I think is pretty unique and effective.
I have not signed up for EMO yet, but I'm curious about something. Our credit union in our small town has warnings about counterfeit money orders and what to look for because there is a lot of money order activity in this area. We are in an agricultural area where a lot of people send money back to Mexico via money order and vice versa.
Have any of you used this printable money order? I can only imagine their reaction if I walked in with a money order printed on plain old printer paper.
RollinHigh
Feb 2 2006, 05:15 AM
buy some of the EMO secure paper they have... not regular.. has the logos an watermarks and all that stuff....
plus they bank has to call and authorize it before it can be cashed anyways
I though I was the only one who had been through this.
I also got a call from EMO on Aug 29 that there had been an unauthorized attempt to transfer e-gold into my account from a "known scam IP" in Falls Church, VA. Even though I assured them that I had more security on my computer than the average person, I still had to jump through all the hoops to assure them that I didn't have a key-logging trojan on my computer. They gave me my account back. Fortunately this only took 24 hours.
While talking to them, I told them that due to the fact I am constantly travelling, I couldn't engage the "limited IP" security feature (which is what they were SURE I should do). Of course, the next weekend in Toronto I tried to access my account and was locked out. This time it took 2 days to get it back.
Even though the problem was resolved, I still left the conversation with the feeling that they were convinced it was my fault. A healthy amount of paranoia is a good thing, but good grief!
I wonder why they can't implement something like e-gold's PIN feature, that warns you of attempts to access your account from a different IP/browser. This works well for me, since I am generally aware of when I've changed networks!
Also, since the IP limit feature allows you to specify a range of IP addresses, wouldn't other customers of SBC DSL be able to access my account without any problem?
I though I was the only one who had been through this.
I also got a call from EMO on Aug 29 that there had been an unauthorized attempt to transfer e-gold into my account from a "known scam IP" in Falls Church, VA. Even though I assured them that I had more security on my computer than the average person, I still had to jump through all the hoops to assure them that I didn't have a key-logging trojan on my computer. They gave me my account back. Fortunately this only took 24 hours.
While talking to them, I told them that due to the fact I am constantly travelling, I couldn't engage the "limited IP" security feature (which is what they were SURE I should do). Of course, the next weekend in Toronto I tried to access my account and was locked out. This time it took 2 days to get it back.
Even though the problem was resolved, I still left the conversation with the feeling that they were convinced it was my fault. A healthy amount of paranoia is a good thing, but good grief!
I wonder why they can't implement something like e-gold's PIN feature, that warns you of attempts to access your account from a different IP/browser. This works well for me, since I am generally aware of when I've changed networks!
Also, since the IP limit feature allows you to specify a range of IP addresses, wouldn't other customers of SBC DSL be able to access my account without any problem?
I can use EMO from different IP. I using their SECURE CARD. Don't only using password and email. Print your secure card. It kind code table, everyone have different SC
namtar
Feb 4 2006, 08:48 PM
u r right... we have to enhance our security by using secure card...
welcome to EMO
bye bye to stormpay
linksurfer
Feb 4 2006, 08:51 PM
QUOTE(Aussie Tony @ Sep 20 2005, 07:51 AM) [snapback]449192[/snapback]
I had the same thing done to my account, however they did not get any money as my credit cards had not been verified.
I was told the problem occured because someone hacked into e-gold and got my EMO details from there ( including my password).
Have you used EMO to transfer money into e-gold too?
Tony
If you using Secure Card before, the hacker can't login to your EMO even they have your password and email I just testing that. By not enter the code from SC, i can't login. Activate SC as soon(ASAP) you got verification. This will insurance there isn't illegal attempt to your acct and try print SC
jenifer
Feb 6 2006, 03:56 AM
I just found my old account I had set up when EMO was available thru IntGold site. I couldnt remember my password, so I selected the lost password link. It directed me to a few questions, then finally said I must call them to have password reset. Then, I remembered my password, and accessed my account to find all is in order. I now have the Secure Card for login, Works fine. Now I need to order myself an EMO debit card .... $9.95 plus $49.00 for International Shipping !!
Im hoping this will be my simple solution to retrieving monies from the internet easily once all is set up.
So far, I like the feel of the website very much. And it will be good for me to be able to exchange egold to and from my debit card.
Fingers crossed
emiem
Feb 7 2006, 12:35 PM
i saw today that international users can order a debit card with normal post cost 8 dollars is that possibile
DJ_TIESTO
Feb 9 2006, 12:13 AM
QUOTE(azwhoopin19 @ Jan 14 2006, 06:36 AM) [snapback]847693[/snapback]
I joined EMO, but i guess i'll stick to stormpay for now ive been reading too many negative complaints on emo
yeah.. rite!
QUOTE(emiem @ Feb 8 2006, 04:35 AM) [snapback]1134985[/snapback]
i saw today that international users can order a debit card with normal post cost 8 dollars is that possibile
How to do that?
emiem
Feb 9 2006, 03:38 AM
just make that an order with normal mailing it will work
visser
Feb 9 2006, 06:14 AM
QUOTE(emiem @ Feb 9 2006, 12:38 PM) [snapback]1152706[/snapback]
just make that an order with normal mailing it will work
Unfortunately, that doesn't work. In help section it says: "Select the shipping option you need. Ground, 2-day, and Overnight are for USA delivery only. All non-US deliveries must use International."
jenifer
Feb 10 2006, 10:13 PM
Today the shipping charges are different... for international EMO Super Cash Card, Pre-Orders for end of January Shipment $9.95 1 Cost Summary Items: $9.95 Shipping Cost: $34.28 Order Total: $44.23
Thats getting a little better
Islander
Feb 12 2006, 09:22 AM
I think the Secure card is the best security future and you need to carefully put the custom numbers to log in
Hard to hack............. I am sure Emo hacked a/c with this new feature is not possible
About int charges for Debit card Is that By DHL/Fedex
Any comments on that
Cheers
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