I am one of those who has submitted support tickets and I STILL cannot resolve my problem.... it shouldn't have to be this difficult. Apparently, it takes FireFox browser to be able to make a withdrawal. I don't have Firefox and I can't install it on this computer. I've asked Admin or Support to just do the withdrawal request for me since they have control over that, but they won't do it. They keep telling me to get one form of Firefox or another! I am extremely frustrated!

I would like to withdraw my $55, please? Xelnaga1 can you PLEASE do that for me?
Username: CJ
Email: cj_2195@yahoo.com
Egold # 284367

I would appreciate your help, please.
Thank you,
CJ Hedrick

Yeah.. i belive all member understand Xelnaga was busy with those 4 stickies script.. No worry, be happy

You don't have to change browsers and there should be no reason why you can't use FF on your computer. FF runs independently of IE.

Thanks Xel! I am with you guys all of the way. Just a little disconcerted that my Oct 31 payout request was lost and had to do another request today after getting it listed back to my account via support ticket. Looks like another 7 business day wait, but I sure hope it won't take that long since it has already been 8 business days since the first request.

Thanks for your hard work!

TraderG

but Xel how can we send ticket "to genessis through the correct link" if on the Genssis site support is connected with mmginvest and btw I was already pointing this out before here:
http://www.moneymakergroup.com/index.php?a...t&p=3118039

your response is here: http://www.moneymakergroup.com/index.php?s...mp;p=3118039�

and after a week of waiting you wrote:



better fix those links, please, to avoid new ones

PS. made new ticket 2TYWSP1JBZ on the correct link to support (http://www.genesisprofit.com/support/index.php?a=start)

Actually Genesis Profit contact button now directs to https://genesisprofit.com/ev/ (Elite Ventures support)

The "Click here to submit a ticket" goes to https://mmginvest.com/support/ (MMGInvest Support)

Also it has MMGInvest Header

These things are easiy fixed

I finally sent Xel a note about this. The fact that GP tickets go to EV must be causing some confusion for EV.

Let's hope he fixes this for both the website members and staffs benefit. I am sure there are a considerable amount of people that don't know what the correct contact link for GP is.

At least it appears the NI contact link is working properly. So they are still working on things.

we trust changes will be made soon.

Yesterday Falcon said the payment will be resume today, hopefully this evening

yep it shud start monday morning

i saw lots people still confuse for the ticket link.. Here the right one.. please use for submit any ticket regarding Genesis account issues..

Actually, my downline sending Genesis account issues to EV , and EV admin Anthony was very very kind reply to my downline and giving my downline a right URL directly to Genesis support.. click link below to submit ticket...

https://www.genesisprofit.com/support
https://www.genesisprofit.com/support
https://www.genesisprofit.com/support
https://www.genesisprofit.com/support
https://www.genesisprofit.com/support

i was unable to submit ticket using that link
it said]
Forbidden
You don't have permission to access /support/submit_ticket.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Try like this:

http://www.genesisprofit.com/support/

still the same.. forbiden msg came out. anyway thanks

I found that I did have to download the firefox browser.Maybe that will help~

My missing-account-balance problem has finally been fixed after about a week, and did receive a confirmation email. At least I know for sure that the back-office support (although very busy) is still doing the job. Kudos to you Admin!

use short msg than submit. it works for me finally. if u need to add more info just open back tht ticket link after that n add some.

Yes these sites now aren't explorer friendly so everyone must get firefox or another browser

firefox is the best one

thanks to goldentrichold, my ticket finally sent. ticket number EVND12T6P5

You are mostly welcome.. DOn worry and your account will be fix very very soon..

I'm looking for Falcon to start the payment today because he already talking about resuming the payment since last 3 days

Hope you can have more patience about the Genesis Payout, please understand that GenesisProfit team still have lots of ticket need to be deal with..

That's excellent News Slinky.





- Banker

this web has chinese!!
so good!!

I have also restore my account record.. have made my request.. should be coming out soon!!

Genesis is prompt man.. good for you guys Admin

cmon Xel, we need the money to pay bills.. can't you just done the payment today?

I always have patience with GP, in fact my deposit still not mature yet. Just quite exciting when he said he want to resume all of the pending payout today

I like that, That's a good one BamBam!





- Banker

Once again folks we are pleased that you like our programs and understand your consternation about late payments. We really appreciate your patience.

You need to understand that in correcting the script issues with EV the others can then be fixed quickly. There is absolutely no point to dividing their time here there and all over. It would be counter-productive.

I do also hope that they take a break and resume payouts in the sites as well, but they must do what is in the best interests of the "overAll".

thanks for your patience it will pay off.

Is that hyip really pay?

i think this site will be ok next week

Profitized you PMed me cause you wanted to have more infos about Cindy. I can't PM you now cause I don't have at least 25 posts. Pls, email me here: hyinvestp@yahoo.fr

Thnx!

Does anyone got payment from GP during these days?

Thanks WOlfie for a update/notice.. hope everyone understand and patience for $$

you told us to keep on waiting, until when? forever? give us your deadline! that way we know your commitment to members

good post! just be realistic. good record admin doesnt mean they WONT have any chance to sc*m you. hyip wud be hyip forever.

The ticket link on the website has been fixed. Thanks Xel.

Help me Drtish73, i have pending for 12 days. my support ticket also not found. UVWVJERBT7

Thanx for the post Wolfie.




- Banker

Will the almost complete lack of deposits in the programs for 2 weeks affect the relationship with the traders? Or is it still flowing consistently because of those big EV investors..or maybe it does not matter at all as the traders do not rely on these programs and are doing us all a favour ?

I wish all these recent happenngs were well planned and smoothly executed

my acc balance been fixed, thanks to goldentrchold again and genesisprofit team

Mmmm... what happen with this one, still paying?

No it isn't paying but members are waiting patiently considering the circumstances

I am waiting to get payment 2 weeks.

I'm waiting for my account balance to get corrected from 0.00 so that I can have the chance to wait for a payment.

Hang in there and hopefully all will be well soon.






- Banker

I have now waited NINETEEN DAYS

"Click here to submit a ticket" STILL leads to MMGInvest support and the header still says MMGInvest

Why haven't they spent FIVE minutes to rectify these dumb mistakes ?

Did you read my post on the previous page? I contacted Xel and asked him to fix it and he did. I checked it after he fixed it and it was OK, and still is.