https://genesisprofit.com/support/


Just submit your ticket and they'll take care of you

If you still have the registration email, you can look up your password there.

I do that all the time bambam. I hate that

Thanks Killian. Done.

I just send a support ticket regarding withdrawal process under the new script. Personally I think the new script is worse than before since there's no menu for withdrawal history. Btw do all files already fully uploaded in the server? because if they do, they should show the total deposit, current earning, etc. Can Xel confirm about this please?

Not everything has been put up yet. Those other statistics you are farmilier with will be added soon.

I assume it is normal that my deposit before the switch is now gone? My balance says 0 yet I had a deposit in before the script was changed.

What should I do?

Wait it out or submit a ticket?

Thanks all

Yes it was me but am not agree on the way I was banned.

Hi Bambam,

This suggest that you are not using Roboform to do your HYIP business online... very risky thing to do if you are on a PC running windows!!!

If you are on a mac, like myself, then using this autofill feature of Firefox, which I believe does this with encryption, then you're cool. Though you might want to check an amazing mac program called 1Passwd, which is the mac equivalent to Roboform. I just started using this program and I am absolutely in love with it! The speed and efficiency (not to mention the added security since it's all doing this with high level encryption) I now enjoy when visiting my 30+ online accounts is staggering! It will also garantee you will NEVER forget your passwords and login info, since it also creates a record of all your data as soon as you enter it for the first time.

Cheers.

I'm a MMG member since 4 years and never been banned before here and in any forums out there.. this is the 1st time. I've never been warned on first offense, I've never been warned AT ALL! I can't let u say a such thing (quoted in red) cause ppl reading u may think that am a real mad person with bad intentions BUT ppl who know me well can tell u am not this kind of person. The reality is that there was a BIG misunderstanding between me and MMG admin. I've been banned cause I PMed few close friends on my list and one of them reported me. This person (who reported me) was agree to receive my PM but may have probably forgot our agreement and reported me. Now that I know this is considered as SPAMMING, I won't do this again.

We are all making mistakes in life but we learn and progress. I PMed the admins and staff board to explain my case... BUT I didn't get a single reply from them. I asked them if I was allowed to create another username as well and again.. no answers. Few trusted friends told me that I was allowed to create another username and I did it but each username I was creating was deleted shortly after without any explanation. I submitted many support ticket and again... NO answer. That's why I was accused to create MULTIPLE accounts but that wasn't true.

Maybe I'll be ban for what I will saying here.. but I think MMG admins and staff board need to be more open-minded and change their rules in order to make them more flexible.

This is just my thought! No hard feelings!

Thanks Sweetie...I will download Roboform. No I'm not on a mac right now, but I will have one in January...I want that MacPro Laptop. I have put it off for the longest, but in 2 more months it will be in my bedroom.

Here is how to retrieve your password from Mozilla Firefox:

1) At top click on "Tools"
2) Click on "Options"
3) At top of the box that opens, click on "Privacy" (where you see the PADLOCK)
4) You will now see a button about 3/4 of the way down on the left labled "View Saved Passwords"
5) Another box will open. Scroll to the program you need your password in and click on it to highlight it. Take note of the login address in the address bar for the program you need the password in.
6) Click on "Show Passwords". At some point you will be asked to enter you Master Password for the Password Manager if you created one which I hope you did. I can't remember if it was mandatory to create one or not.
7) You will now see your password.
8) When you are done be sure to click on the "Hide Passwords" button before closing the Password Manager.

Hope this helps in future.



.

Sweeet!! You and me babe, you and me! I too will trade my G5 Tower for the latest 17" MacBook Pro in January!! Great minds think alike, heh? Congrats on your wise decision to switch, and an early welcome to the mac lifestyle!, which is all about sheer enjoyment of the most beautifully designed technology and complete peace of mind (no viruses or malware whatsoever so far)! I am so excited for you Bambam, because I know what fun and enjoyment is waiting for you next year...

Also, check your PM, i will send you my private email address. Please feel free to ask me any question and request any help you might require during your PC to Mac transition. I wanna make sure you'll have the best mac experience you can have!

Cheers and congrats again!!

If anyone is having password problems and can't login, you may now use password recovery.

Click here to request a new password

Hi Xel how is going your work?

Did you restore the account balances?

I had my balance with a matured deposit but now it is empty why?

For: Xelnaga1
I've seen the TITLE of genesisprofit site is "MMG Invest" I suggest to you to change it.
This suggestion is free, only for you

I have send a support ticket, please reply a.s.a.p as my investment are all matured but was unable to be withdrawn since the balance of my earning was zero

Thank you so much Cutie, because Best Buy wants to charge me a fee for showing me around on the laptop. I was willing to pay it, but I will utilize your knowledge instead. I am so ready to get away from the PC world. That laptop is off the chain honey and at $2500 I will think nothing of paying it. Now if you happen to know where I can get one cheaper...holla.

Again...thank you so much and when I get that beauty in January, I will be in touch.




Thanks so much surfmyster...That will definitely hold me until January



I'm in the same predicament. Hopefully, all will be restored soon...my goodness.

Yeah... i belive admin still working on the script.. Hopefully another few hour all our matured plan show on Account balance.. so we can able to w/d it.

btw.. how to check or edit our account information , because we need to double comfrim our e-gold account before request w/d , would be more security

I'm in your same situation. If you know something please PM me. Thanks a lot mate!

I'm sorry to hear that I mean if you could recover your old account maybe you
could ask admin to delete this one. 4 Yrs!! Or do you mean since '04.
The earliest member here was JULY 04 . It could be just a case of
misunderstanding. I sure hope you get your old account back.

----------------

Getting back to GP I hope the withdrawal history is also implemented back plus
have a faq page or something to inform new members of the terms and other details.
And yes the title states MMG Invest instead of Genesis.

Anyway we all shoud just wait until Falcinx1, el and Drtish finishes the entire process.

I just checked and the active deposit is now showing my deposit amount in the "My Account" page. Thanks Admin.

Just make sure you submitted a ticket and it will be taken care off as fast as possible.

I do notice that the pages for referral info and links don't work yet. My question is are the referral links going to be different? My referral link, of course redirects to the new site but without my ID.

I just now did. But it goes to the EV ticket system. Even the e-mail confirmation comes from EV.

Can't wait to get paid

Hey there buddy,
I read your explanation and you are cool with me. Like I said I did not report you for it. I went to reply to the PM you sent me, then I realized you had been banned. Nice to see you back

I did the same thing it went to EV ticket system to. my withdrawal for 11/2 is not there, all it's showing is my deposit.

My problem is that my deposit matured, but is not showing in my account balance. So I can't withdraw

oh sorry I did my withdrawal 11/2 before site changed over but now it's gone. He'll fix it very soon

I know, I am not worried. Xel is awesome

Yep you are so right.

I'm requesting my first withdraw .

thanks

Hi Xel, just sent the ticket re: my genessis acc and it came to mmginvest

in the previous script, i had a withdrawal....how do i know if it still in the list of to be paid in the new script?

the best is to wait for them to complete the work. i have an investment tht should have matured.. but without the active deposits records, it cannot actually matured logically although the deposit history is there.

so just be patient. they are still here wt us.

Thanks for following the rules and submitting a ticket, this makes it easier for us to manage your queries.



If you have a missing withdrawal request, please submit a support ticket emmediatly!

Ticket submitted



Your ticket has been successfully submitted! Ticket ID: PRPM3XXXX

View your ticket

Hope it works.

I have a missing active deposit and w/d request. Sent a ticket

Thanks Xel

My deposit expired on the 4th - I only have figures for past deposits. My acct balance is 0. So should I send a ticket or wait longer???

Xel wants us to send in tickets. I sent in a ticket for the same problem

Ok. Support ticket sent about missing withdrrawal request on Oct 31. Ticket ID: Z27VP5D634

Thank you Xel!


P.S. The support form is the same as MMGI?

Hi guys , if everything is done and sent in an orderly fashion

Everthing will be sorted out fast and in a orderly fashion.

for the old timers who have been with us u guys can help out with the newbies here.

Xels managed to get 4 sites redone and up and running, with no sleep and no food! lol
because hes a machine! so pls guys give us some time, any that cant be handled here just submit a ticket with full explanation and copies in ticket content of the emails to make it easy for the team to sort out your work.

for example if u have a missing deposit pls do send in a copy and paste version of the verification email in your ticket cotent as well helps us help you even more.

Tish(BizWiz,drtish73)

The last hours have been rough, but allot of stuff working now.

Please submit tickets for missing withdrawals and missing balances. I will start on those tomorrow.

For now I'm finally going to get some sleep. See you all in the mornin!

4 sites???
Which 4 Tish?

Xel possibly helped Nexusinvest get back up. It was down for a short time.

i am not manage to send in a ticket.
error msg came out.
You don't have permission to access /ev/submit_ticket.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Good to see you here Valkyrie.

You too Jerry. Everything is gonna be OK. Xel is an awesome person

At least Xel is better than Ryan.
Xel really does refunds when things goes wrong
wherelse Ryan just do the runner and gives fake hopes to members...

Thanks, submitted ticket# 5PYN74PLQR regarding missing withdrawal request.
Sleep can be good