QUOTE (sxzbe @ Mar 31 2012, 05:52 PM)
2 hours after estimated time? big deal... exchanges takes 1wk+ past estimated time for most people it seems
Are you an employee or representative of xchanger.org
I think not! It's obvious you see don't see it as a "big deal", but really " I could care less"
about others' who've waited 1week or more and that is unfortunate for xchanger.org
. If you did run a business, then your attitude would be to be outraged as to how a company like xchanger.org
can do the opposite of what they say they will do or not do it at all; that was my point
in case you missed it.
You make it sound like, the fact that xchanger.org
takes 1 week or more, is a good thing, when on the xchanger.org
site it clearly says 24 hour for LR to AP transfers. I am sorry, maybe I misread it cause when I saw 24 hours transfers from liberty reserve to Alertpay on the xchanger.org
site, when according to you,
I should have translated it to actually mean 1wk minimum,
is that what 24 hours means? in "swahili?
Dude, if the business xchanger.org
had an effective customer service protocol in place, and focus on the word "effective
", I wouldn't be on here "MMG" explaining to someone who doesn't get, how the way xchanger.org
is handling customer service is stupid, real stupid. Because this post WILL
be picked up in the search; all the search engines. I know if I read this post while doing research whether xchanger.org
was a reputable company, it would give me pause; but since xchanger.org was listed on AP as a trusted exchange site, I didn't bother----but should have.
This was my first time using xchanger.org
, so before you minimize my situation because you see it as "no big deal" consider how you would want the perception of your business characterized on the web if you were the owner of xchanger.org
. Would you feel good knowing that people think your customer service at xchanger.org
is Sh**ty.....I don't think so. Church. I own a real business and I would never allow for the only recourse for my customers to be to submit a grievance on "a random forum
" that by the way has nothing to do with the actual xchanger.org
business, because of a lack of any other means to do so. If xchanger.org
is a business that doesn't care, then is not a business at all, but a hobby; I don't deal with Hobbyist sites that pose as legit businesses that offer legit services.
I am unfortunate customer of xchanger.org
, I just want my money transferred, when xchanger.org
said it would arrive and when it doesn't arrive, I need to be provided with a proper way to get my problem resolved from xchanger.org
. Not on some stupid forum and have to explain to some non-employee of xchanger.org
why it isn't right.. Get me?..Get it?...Good!
Btw, no offense to you, but it's not your place to defend the indefensible. Better play your position and try not to get out of pocket.
Leave the responses to xchanger.org
and their representatives to whom this post was addressed, who I hope can help me get this situation resolved. Just a little word of advice, stay out of the line of fire,
respect other peoples grievance, and keep it moving. Peace.
This post has been edited by MoneyValet: Mar 31 2012, 04:53 PM