You're very welcome.

Usually up to 24-48 hours depending on how fast will AlertPay release the transaction.

Recieved. thanks.

how much time it takes for Stp to Lr/Ap ?

MY REQUEST IS PENDING 5 DAYS NOW. ITS ONLY $100! I am verified and have done several successful exchanges with xchanger.org until now. I see everyone getting there LR to AP processed except me. I have screen shots. My account email is : schoemdan@gmail.com

My account is gold verified & I made over 33 exchanges. But, now my LR to AP exchange request is pending for 4 days.

please, complete my exchange request ----

2012-03-29 03:32:04 LR U1238895 AP suprokash@programmer.net $106.80 Approved

OMG, Never again!!!! I sent in two (2) Tickets and No Response. Horrible customer service!! Stay away!

<<message number #1 dated: 2012-03-30 21:19:03>>

Name: Will (cashjunkie77)

Message: Status

Hello,

This is my first time using your company for my transfers. I verified my account hoping the transfer would come sooner, but its taking an awful long time to complete. I used a company that did it for me in 24 hours, maybe I should have used them instead. Please advise.

Regards,

WillJB

<<Message #2 Dated: 2012-03-31 17:01:24>>

Name: Will

Message: Follow-up

Hello again,

Now it's over 2 hours after the time that I am supposed to receive my funds and I am not at all happy with the lack of communication.

Please see the details below:

2012-03-28 13:57:48 LR U928XXXX AP bigwillyXXX@gmail.com $113.50 Approved 2012-03-31 13:57:48


Notice I was supposed to receive my funds an almost 2 hours ago and its been 24 hours since my initial email about it and still no followup.

Regards,

WillJB

________________________________________________________________________________

People this is crap, time is money!! It's nonsense that we have to come to a forum to let them know about this issue.

Hey, Admin or Helper or whoever you are, I noticed you are helping others and this may not be your fault at all, but when you have some time, I have two transactions approved and verified..and I need my money!! Below are the details:

<Cashjunkie77> Jsstripleincome@gmail.com

2012-03-29 20:46:44 LR U928XXXX AP bigwillyXXX@gmail.com $104.92 Approved 2012-04-01 20:46:44
2012-03-28 13:57:48 LR U928XXXX AP bigwillyXXX@gmail.com $113.50 Approved 2012-03-31 13:57:48

Regards,

Will JB

This post has been edited by MoneyValet: Mar 31 2012, 12:05 PM

2 hours after estimated time? big deal... exchanges takes 1wk+ past estimated time for most people it seems

Are you an employee or representative of xchanger.org I think not! It's obvious you see don't see it as a "big deal", but really " I could care less" about others' who've waited 1week or more and that is unfortunate for xchanger.org. If you did run a business, then your attitude would be to be outraged as to how a company like xchanger.org can do the opposite of what they say they will do or not do it at all; that was my point in case you missed it.

You make it sound like, the fact that xchanger.org takes 1 week or more, is a good thing, when on the xchanger.org site it clearly says 24 hour for LR to AP transfers. I am sorry, maybe I misread it cause when I saw 24 hours transfers from liberty reserve to Alertpay on the xchanger.org site, when according to you, I should have translated it to actually mean 1wk minimum, is that what 24 hours means? in "swahili?"..... LOL

Dude, if the business xchanger.org had an effective customer service protocol in place, and focus on the word "effective", I wouldn't be on here "MMG" explaining to someone who doesn't get, how the way xchanger.org is handling customer service is stupid, real stupid. Because this post WILL be picked up in the search; all the search engines. I know if I read this post while doing research whether xchanger.org was a reputable company, it would give me pause; but since xchanger.org was listed on AP as a trusted exchange site, I didn't bother----but should have.

This was my first time using xchanger.org, so before you minimize my situation because you see it as "no big deal" consider how you would want the perception of your business characterized on the web if you were the owner of xchanger.org. Would you feel good knowing that people think your customer service at xchanger.org is Sh**ty.....I don't think so. Church. I own a real business and I would never allow for the only recourse for my customers to be to submit a grievance on "a random forum" that by the way has nothing to do with the actual xchanger.org business, because of a lack of any other means to do so. If xchanger.org is a business that doesn't care, then is not a business at all, but a hobby; I don't deal with Hobbyist sites that pose as legit businesses that offer legit services.

I am unfortunate customer of xchanger.org, I just want my money transferred, when xchanger.org said it would arrive and when it doesn't arrive, I need to be provided with a proper way to get my problem resolved from xchanger.org. Not on some stupid forum and have to explain to some non-employee of xchanger.org why it isn't right.. Get me?..Get it?...Good!

Btw, no offense to you, but it's not your place to defend the indefensible. Better play your position and try not to get out of pocket. Leave the responses to xchanger.org and their representatives to whom this post was addressed, who I hope can help me get this situation resolved. Just a little word of advice, stay out of the line of fire, respect other peoples grievance, and keep it moving. Peace.

This post has been edited by MoneyValet: Mar 31 2012, 04:53 PM

How much are the rates to exchanges LR to AP and back? I am lazy to check the site. :D

yeap.i agree.the forums are not made for complains.regarding to LR to AP exchanges, I am making them through AlertExchanger and i get them done within 24 hours.
I am using alertexchanger since more than one year ago without any problem.LR to AP should be made fast because LR is not reversible.indeed,AP to LR takes more.

Trust me, I will never use them again. I will go with another company after this is resolve; whenever that is?

B*S* customer service.

<<Lie #1>>
Hi cashjunkie77,

we have just received your exchange request. You can find your transaction details below, we will process and fulfill your request by 2012-03-31 13:57:48.

Transaction details:
Server Date and Time: 2012-03-28 13:57:48
Paid with: LR (U928XXXX)
Amount Paid: $116.84
Batch: 89757319

Request Details:
Net Amount: $113.50
Exchange to: AP (bigwillyXXX@gmail.com)

Thank you for using our service.

Note: For exchanges from SolidTrustPay and AlertPay we need to wait for approval/confirmation from the payment processors prior processing the exchange order. Exchanges from Liberty Reserve are processed the moment we see them.

<<Lie #2>>

Hi cashjunkie77,

we have just received your exchange request. You can find your transaction details below, we will process and fulfill your request by 2012-04-01 20:46:44.

Transaction details:
Server Date and Time: 2012-03-29 20:46:44
Paid with: LR (U928xxxx)
Amount Paid: $108.08
Batch: 89898410

Request Details:
Net Amount: $104.92
Exchange to: AP (bigwillyxxx@gmail.com)

Thank you for using our service.

Note: For exchanges from SolidTrustPay and AlertPay we need to wait for approval/confirmation from the payment processors prior processing the exchange order. Exchanges from Liberty Reserve are processed the moment we see them.

Still waiting for my money and no response to tickets WTF

just request my 3rd xchange LR to STP. will update once done..
2012-04-02 11:45:11 LR U62xxxx STP norxxxx $29.69 New 2012-04-05 11:45:11

my transaction since 30 march 2012 still delay...nothing response to my email...admin always stay away...

xchange completed in about 3 hours only.. superb..thank you