Welcome Guest ( Log In | Register )

 
Reply to this topicStart new topic
Emo Can't Deliver Debit Cards - Won't Provide Support
Zimbu
post Feb 14 2006, 01:45 PM
Post #1


MMG Member
**********

Group: Member
Posts: 510
Joined: 9-March 05
Member No.: 3,594



I just want to warn anyone who's considering getting one of EMO's "SuperCash" debit cards... I ordered mine (and paid for it) on Dec. 20 and still haven't received it. Some that I've heard from are waiting since Nov. 2005...

EMO has made no announcements since mid January when they said the cards would ship by January 31.... so much for that promise.

I've been emailing and calling every day for nearly a week.. no responses and no answers to my calls "All representatives are busy...".

Steer clear of this company at least until they can figure out how to deliver the products they accept payment for...


--------------------
Go to the top of the page
 
+Quote Post
Paid Advertisement
 
Go to the top of the page
 
destinie
post Feb 14 2006, 03:50 PM
Post #2


MMG Member
**********

Group: Member
Posts: 482
Joined: 17-January 06
Member No.: 20,894



Blech I just ordered mine a few days ago. dry.gif


--------------------
AWESOME PROGRAM. Really works!
Go to the top of the page
 
+Quote Post
Zimbu
post Feb 14 2006, 06:34 PM
Post #3


MMG Member
**********

Group: Member
Posts: 510
Joined: 9-March 05
Member No.: 3,594



Finally, EMO replies...
QUOTE
Dear EMO Customer:

This is in regard to your pending order for the EMO SuperCash card. We apologize for the continued shipment delay and for the constant uncertainty it has brought you. The recently received batch of stop-gap cards turned out to be unusable; they did not have the flexible, on-demand funding capability that is required. We are committed to providing a debit card to our customers and still expect delivery in March.

In an effort to stop dragging this out at your expense, we are doing the following:
* Cancel all existing SuperCash card orders and refund the associated payment. If you have a SuperCash card order combined with paper or envelopes, the entire order will be canceled. Please reorder your other items. We apologize for this inconvenience.
* Remove the card from the Products page. It will appear again when we have cards in our hands and can ship them.
* Close all email questions relating to the SuperCash card. These issues will be addressed by this email. If you have additional questions, please submit them through the Support link.


Not taking people's money until AFTER they get the cards is a great, but painfully OBVIOUS idea... Too bad they didn't think of that before they dragged out their customers 2 to 3 months waiting... and of course that's certainly no excuse for their terrible and unprofessional customer service strategy - ignore, ignore, ignore. I certainly won't be re-ordering from them... and I have yet to see a refund...


--------------------
Go to the top of the page
 
+Quote Post
dak3r
post Feb 14 2006, 07:23 PM
Post #4


MMG Member
**********

Group: Member
Posts: 511
Joined: 21-October 05
Member No.: 10,711



furious.gif .....
Go to the top of the page
 
+Quote Post
Paid Advertisement
 
Go to the top of the page
 

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 

Skin designed by IPB Forum Skins

FEATURED AD - NEW STATIC AD



Advertise on MMG Today!


Advertisement
















Message Boards and Forums Directory