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Announcement: How To Contact MMG Staff __(Please Do NOT use the PM system)
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How To Contact MMG Staff __(Please Do NOT use the PM system)  Announcement started 17th November 2009


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Group: Admin
Posts: 10,622
Joined: 11-October 04
From: Reality
Member No.: 461



Please do not PM or email any of the MMG staff for forum business or account problems. The PM system is for Personal Messages, please respect this. MMG has almost 150K members, but just 10 staff members. You can see how this could be a problem for us to keep up with the many requests that fill our inboxes to capacity, and also the problems it creates when duplicate requests are sent to more than one staff member.

When you use the proper channels your requests will be answered much faster. EFFECTIVE IMMEDIATELY, All PM requests to MMG Admin or Mods will not receive a reply unless it is a personal message that is one-on-one in nature. We have very clear contact methods that need to be used, Please contact us via the appropriate method listed below:




The REPORT BUTTON

Can be found in the lower left of each and every post on MMG. Use this to inform us of duplicate posts or threads, hijacking, post/topic editing or thread relocation requests, and any other forum rule infractions.



SUPPORT TICKETS

Please use this for account issues or problems with passwords or logging in or anything that pertains to your personal MMG account. There is no need to register or log in on this screen, just be sure "MMG Support" button is checked and then click the "Next" button to proceed with the ticket. You can also find the link in the bottom menu of the forum under the MMG INFO tab.



The "ASK FOR HELP" Forum

This sub-forum can be found under the "General Discussion" Forum HERE and this is where you may post any general or procedure questions. Please do a search in the section to check if your question has already been answered. Also notice the sticky topics in this section, as well as the MMG Knowledgebase for answers to typical questions.



UPGRADE YOUR MMG ACCOUNT

If you want to become an MMG Supporter, Please review the options HERE. This page will only accept payment via PayPal, so if you want to upgrade using another payment method then please submit a SUPPORT TICKET to receive alternate payment instructions.



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