Hello again,

Thank you everyone for your help on my question about merchants - it all makes a lot more sense now.

I keep finding references to "ClaimXchanges" but nowhere that actually explains fully what they are... I initially thought that they were the same thing as Claim Bonuses, but I don't think this is the case?

Can someone explain this concept to me?

Thanking you

Hi BooBoo,

Here is an explanation of claimXchanges on DX4All, that explains how they were used in the old system, before G2.

However, we don't know yet how they will implement in the new system.

Eoin

Basically, when you process an OutXchange, you get an Instant Claims Bonus. When you process a ClaimXchange, you get a Standard Claims Bonus (SCB).

So for example, you process a $1000.00 OutXchange, and you collect your ICB. At the same time, a $1000.00 ClaimXchange is created and added to your ClaimXchange list, and attached to it is a SCB, which you receive once you process that individual ClaimXchange.

So, say you have processed five OutXchanges for the following amounts:

$10
$20
$300
$450
$5000

If you now look at your ClaimXchages list it will look identical, plus it will list the size of the SCB you get for processing those ClaimXchanges:

$10 (ICB)
$20 (ICB)
$300 (ICB)
$450 (ICB)
$5000 (ICB)

Now, you can either collect these individually, 'Single', or you can 'Melt' them into a Melted Balance and just collect what you can according to what funds you have. You normally only 'Melt' down Standard Claim Bonuses if you don't have the exact amount.

So using my example above, if you have collected all the others and have the $5000.00 SCB left over, but you only have $2000.00 in funds to process with, then you 'melt' it down and then just collect $2000.00 of that $5000.00, therefore leaving $3000.00 in the Melted Balance for whenever you have funds to claim some more.

I hope this makes sense.

Kind of.

What is the difference between an OutXchange and a ClaimXChange (apart from that one you get an instant claim bonus for and the other you have a standard claim bonus for)?

I guess that's what I couldn't find out - all the referances talk about that you need to process the claimxchange to collect your scb but don't specify exactly what a claimxchange IS...

I'm not sure what you mean when you say 'process the ClaimXChange'... what do you have to do to 'process' it? Is it the same as processing an Outxchange and if so, who does that amount go to? Which accounts belonging the merchant increase/decrease? Which other accounts increase/decrease?

Also, where does the money come from when you get a bonus (either type) and is it in dxgold or in cash directly to a outside account?

Thank you again for all your help so far.

Processing an OutXchange and a ClaimXchange is essentially the same process, the DXMerchant doing the processing must have external funds, ie, funds in an E-Currency account. In the old DXSystem processing a ClaimXchange resulted in creating an InXchange for another DXMerchant.

I don't really want to go into to much detail because it may be totally different this time around and I dont want to confuse anyone. And in answer to you last question, all bonuses are internal so are given in DXG.